Privacy Policy
Your privacy matters to us. This policy explains how Trelyxavexara collects, uses, and protects your personal information when you use our personal budgeting platform.
Information We Collect
Trelyxavexara collects various types of information to provide you with our personal budgeting services. We're transparent about what we collect and why we need it.
Personal Information You Provide
- Account registration details including your name, email address, and phone number
- Financial information such as income, expenses, and budget categories you create
- Banking connection details when you choose to link your accounts
- Profile information and preferences you set within the platform
- Communication records when you contact our support team
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage data showing how you interact with our platform features
- Location data when you enable location services for expense tracking
- Cookies and similar tracking technologies for platform functionality
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Platform access and user identification | Until account deletion |
| Financial Data | Budget analysis and expense tracking | 7 years after account closure |
| Usage Analytics | Platform improvement and feature development | 2 years from collection |
| Communication Records | Customer support and service quality | 3 years from last contact |
How We Use Your Information
We use your information to deliver, maintain, and improve our personal budgeting services. Here's how your data helps us serve you better:
Core Platform Functions
Your financial data enables us to provide budget tracking, expense categorization, and financial insights. We analyze your spending patterns to offer personalized recommendations and help you achieve your financial goals.
- Providing personalized budget recommendations based on your spending patterns
- Sending notifications about budget limits and financial goal progress
- Generating monthly reports and financial summaries
- Facilitating secure connections to your bank accounts and financial institutions
- Improving our platform through usage analysis and feature development
- Communicating important updates about your account and our services
- Providing customer support and responding to your inquiries
Marketing and Communications
We may use your contact information to send you educational content about personal finance, platform updates, and promotional offers. You can opt out of marketing communications at any time through your account settings or by using the unsubscribe link in our emails.
Information Sharing and Disclosure
Trelyxavexara does not sell your personal information to third parties. We only share your data in specific circumstances outlined below:
Service Providers
We work with trusted third-party service providers who help us operate our platform. These partners include cloud hosting services, payment processors, and analytics providers. All service providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Financial Institution Connections
When you choose to connect your bank accounts, we use secure third-party services like Plaid or Yodlee to establish these connections. These services are essential for importing your transaction data safely and securely.
Legal Requirements
We may disclose your information if required by law, such as responding to subpoenas, court orders, or regulatory requests. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice before your information becomes subject to a different privacy policy.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data:
- 256-bit SSL encryption for all data transmission between your device and our servers
- Advanced encryption for data storage using industry-standard AES-256 encryption
- Multi-factor authentication options to secure your account access
- Regular security audits and penetration testing by independent security firms
- Strict access controls limiting employee access to your personal information
- Continuous monitoring for suspicious activity and potential security threats
- Secure data centers with physical security measures and environmental controls
Your Role in Security
While we implement robust security measures, you play an important role in protecting your account. Use strong, unique passwords, enable two-factor authentication, and never share your login credentials with others.
Data Breach Response
In the unlikely event of a data breach, we have established procedures to respond quickly and effectively. We'll notify affected users within 72 hours of discovering the breach and provide clear information about what happened and what steps we're taking to address it.
Your Privacy Rights
You have important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this information in a readable format within 30 days of your request.
Correct Inaccuracies
If you find any incorrect information in your account, you can update it directly through your account settings or contact our support team for assistance.
Delete Your Data
You can request deletion of your personal information at any time. We'll permanently remove your data within 30 days, except where required by law to retain it.
Data Portability
You can export your financial data in a commonly used format if you decide to switch to another budgeting platform or service.
Restrict Processing
You can limit how we use your information for certain purposes, such as marketing communications or optional features.
Object to Processing
You have the right to object to certain types of data processing, particularly for marketing purposes or automated decision-making.
How to Exercise Your Rights
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll verify your identity and process your request promptly. There's no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Here's what you need to know:
Essential Cookies
These cookies are necessary for the platform to function properly. They enable basic features like secure login, account access, and transaction processing. You cannot opt out of essential cookies without affecting platform functionality.
Performance Cookies
We use analytics cookies to understand how users interact with our platform. This helps us identify areas for improvement and develop new features. These cookies collect anonymous usage statistics and do not identify you personally.
Preference Cookies
These cookies remember your settings and preferences, such as your preferred currency, language settings, and dashboard layout. This makes your experience more personalized and convenient.
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features. You can also manage your cookie preferences through our cookie consent banner.
International Data Transfers
While Trelyxavexara operates primarily in Malaysia, we may transfer your data to other countries for processing and storage. This section explains how we protect your information during international transfers:
Adequate Protection Standards
When we transfer data internationally, we ensure that the receiving country or organization provides adequate protection for your personal information. We use standard contractual clauses and other approved mechanisms to maintain your privacy rights.
Cloud Storage and Processing
Our cloud infrastructure may store and process data in multiple regions to ensure platform reliability and performance. All international transfers comply with applicable data protection laws and industry best practices.
- All data transfers use encrypted connections and secure protocols
- We maintain contractual agreements with all international service providers
- Regular audits ensure compliance with international privacy standards
- You can request information about where your data is stored and processed
Children's Privacy
Trelyxavexara is designed for adults managing their personal finances. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will delete that information immediately.
Parents or guardians who believe their child has provided personal information to us should contact us immediately. We encourage parents to talk with their children about online privacy and safe internet practices.
Age Verification
Our registration process includes age verification to ensure users meet our minimum age requirements. Users must be at least 18 years old to create an account and use our services.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Here's how we handle policy updates:
Notification of Changes
We'll notify you of significant changes to this privacy policy through email, platform notifications, or prominent notices on our website. For minor changes, we'll update the "Last Updated" date at the top of this policy.
Your Continued Use
By continuing to use Trelyxavexara after policy changes take effect, you accept the updated privacy policy. If you disagree with the changes, you can delete your account and stop using our services.
- Major changes require 30 days advance notice
- You can review previous versions of our privacy policy upon request
- We maintain records of all policy changes and their effective dates
- Significant changes may require your explicit consent
Contact Us About Privacy
We're committed to addressing your privacy concerns promptly and thoroughly. Our privacy team typically responds to inquiries within 48 hours during business days.