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Cookie Policy

Understanding how Trelyxavexara uses tracking technologies to enhance your experience

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help websites remember your preferences and provide a more personalized experience. At Trelyxavexara, we use various tracking technologies beyond traditional cookies to enhance your budgeting journey.

These technologies include web beacons, pixel tags, local storage, and session storage. Each serves a specific purpose in helping us understand how you interact with our platform and how we can improve your financial management experience.

We believe in transparency about our data practices. This policy explains exactly what tracking technologies we use, why we use them, and how you can control your preferences. Your trust is fundamental to our relationship, and we're committed to earning it through clear communication about our practices.

Types of Tracking Technologies We Use

Essential Cookies

These cookies are absolutely necessary for our website to function properly. They enable basic features like secure login, account access, and navigation between pages. Without these cookies, core functionality would be compromised.

Functional Cookies

These enhance your experience by remembering your preferences, language settings, and customized dashboard layouts. They help us provide personalized features that make your budgeting journey more efficient.

Analytical Cookies

We use these to understand how visitors interact with our platform. They help us identify popular features, common user paths, and areas where we can improve the overall experience for everyone.

Performance Cookies

These cookies collect information about how our website performs, including page load times and error reports. This data helps us maintain optimal performance and quickly address any technical issues.

How We Use Tracking Data

Your tracking data helps us create a better budgeting experience in several meaningful ways. When you customize your dashboard layout, we remember those preferences so you don't have to set them up every time you visit. This saves you time and creates a more seamless experience.

  • Personalizing your budget categories and financial goals based on your usage patterns
  • Providing relevant financial tips and insights that match your spending habits
  • Improving our platform's performance and identifying areas for enhancement
  • Ensuring security by detecting unusual account activity or login patterns
  • Optimizing our mobile app experience based on device usage data
  • Customizing educational content recommendations to match your financial interests

We also use aggregated, anonymized data to understand broader trends in personal finance management. This helps us develop new features that address common budgeting challenges faced by our user community.

Your Privacy Comes First

We never sell your personal data to third parties. All tracking technologies are used solely to improve your experience with Trelyxavexara's budgeting platform. Your financial information remains secure and private, and we only collect data that directly enhances your ability to manage your finances effectively.

Data Retention and Storage

Different types of tracking data have different retention periods based on their purpose and legal requirements. We don't keep data longer than necessary to fulfill its intended purpose.

Session Cookies

Automatically deleted when you close your browser or log out of your account

Functional Preferences

Stored for up to 12 months to maintain your customized settings and preferences

Analytics Data

Aggregated data retained for 24 months to identify long-term usage trends

Security Logs

Maintained for 36 months to ensure account security and detect potential threats

When you delete your account, we remove all personal tracking data within 30 days. Some anonymized, aggregated data may be retained for statistical purposes, but this cannot be traced back to individual users.

Managing Your Cookie Preferences

You have complete control over your cookie preferences. Most web browsers allow you to manage cookies through their settings menu, where you can choose to accept all cookies, reject non-essential cookies, or be prompted before each cookie is set.

Keep in mind that disabling essential cookies may affect your ability to use certain features of our platform. For example, you might need to re-enter your login credentials more frequently or reset your dashboard preferences each time you visit.

Here's how to manage cookies in popular browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site Permissions > Cookies and site data

You can also use private browsing mode, which automatically deletes cookies when you close your browser session. However, this means you'll lose any customizations you've made to your Trelyxavexara dashboard.

Third-Party Cookies and Integrations

Trelyxavexara integrates with select third-party services to enhance your budgeting experience. These integrations may set their own cookies, which are governed by their respective privacy policies.

For instance, we use secure payment processors for subscription management and trusted analytics providers to understand platform usage. We carefully vet all third-party partners to ensure they meet our privacy and security standards.

You can opt out of third-party cookies through your browser settings or by using privacy tools like ad blockers. However, this might affect certain features like payment processing or customer support chat functionality.

Mobile App Tracking

Our mobile app uses similar tracking technologies to provide a consistent experience across devices. This includes device identifiers, app usage analytics, and crash reporting data to maintain app performance.

Mobile tracking helps us understand how you use budgeting features on the go, which is crucial for improving the mobile experience. We can identify which features are most valuable for mobile users and optimize accordingly.

You can manage mobile tracking through your device's privacy settings. On iOS, this is found in Settings > Privacy & Security > Tracking. On Android, look for Settings > Privacy > Ads or App permissions.

Updates to This Policy

We regularly review and update this cookie policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our platform.

Minor updates, such as clarifications or formatting improvements, may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we use tracking technologies.

By continuing to use Trelyxavexara after policy updates, you acknowledge and accept the changes. If you disagree with any updates, you can adjust your cookie preferences or contact us to discuss your concerns.

Questions About Our Cookie Policy?

Email us at info@trelyxavexara.sbs
Call us at +60168034889
Visit our office: Lot 48, 2nd Floor, Lorong 333-5, Plaza 333, Jalan Penampang, 89500 Kota Kinabalu, Sabah, Malaysia

Last updated: January 15, 2025

Contact Information

Lot 48, 2nd Floor, Lorong 333-5
Plaza 333, Jalan Penampang
89500 Kota Kinabalu, Sabah, Malaysia

Phone: +60168034889

Email: info@trelyxavexara.sbs

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